DOING BUSINESS THROUGH
SERVING SOCIETY

With the mission of “doing business through serving society and solving society’s problems”, Mekong Food Group is recognized as a leading food distributor in Vietnam in terms of agricultural products originated from Vietnam, such as: Seafood, rice, coffee, pepper, cashew nuts, vegetables, juices and spices in the food industry. These products are being supplied to more than 80 markets around the world.

DOING BUSINESS THROUGH SERVING SOCIETY

THE DIFFERENCES OF OUR GROUP

The Board of Directors has determined the mission of Mekong Food Group to solve three existing pressing problems in the agricultural sector in Vietnam:
• Firstly, agricultural products in Vietnam are currently being produced and exported mainly in raw form (or simply processed), leading to low value-added level for products.

THE DIFFERENCES OF OUR PRODUCTS

We have three priorities for each product that we provide to our global customers:
• Priority 1: The quality of the product must be at the highest level, and must be strictly controlled during production. We issue a guarantee letter for the quality of each product, and this letter acts as an integral part of the order. MFG shall not negotiate for low quality products, and shall not try to get orders with reducing the quality or value of the products.

THE DIFFERENCES OF OUR CUSTOMER SERVICE

All staffs of MFG shall act in the motto of: “More understanding – More professional – More responsible”
• More understanding: The people at MFG, especially those in charge of sales, are responsible for each distinct export market. They have extensive knowledge and experience on the characteristics of consumption, product suitable for import markets, regulations and requirements of authorities in importing country.

CODE OF CONDUCT

• Responsible to farmers: Our suppliers must commit that they will not force farmers to sell them materials with cheap price; farmers should have income enough to take care of their children and to continue to invest in seafood supply. Thanks to that, we gradually contribute to social and public responsibility.

• Responsible to partners: We always put ourselves in partners’ shoes to understand that we must do an honest and serious business for the long time business relationship; to make sure that our partners will work with professional and responsible service provider to have products they need with most reasonable price.